Shipping and payment terms
How you can pay with us
We offer the following payment methods. Simply choose the payment method that suits you best.
With PayPal you can process your payments with us quickly and securely. To pay you will be forwarded directly to the PayPal website. You can log in with your PayPal access data or, if you do not have a PayPal account yet, create an account with PayPal. You then only have to confirm the payment process. Your PayPal account will then be charged immediately. Should an article not be available, we will refund the purchase price to your PayPal account within 10 days.
Payment in advance
In the case of advance payment, transfer the total amount to our account with the order number as the purpose. You will receive the bank details for your transfer with our order confirmation, which we will send you by e-mail after checking the order. The ordered items will be reserved for you for 7 working days and will be sent within 2-3 working days after receipt of payment.
SHIPPING COSTS AT A GLANCE
For every national order up to 31 kg we charge € 5.95 shipping costs. For shipments to other countries of the EU, shipping costs are reported to firstname.lastname@example.org
Please note that shipments outside the EU are generally subject to customs duties and sales tax.
Shipping is via DHL. The goods leave our warehouse five days a week, Saturday and Sunday are not delivered. In the case of larger deliveries (from approx. 10 parcels) the delivery may be made via our forwarding agents.
SHIPPING COSTS NATIONAL (GERMANY-WIDE) IN DETAIL
Order up to 31 kg, or 18 bottles: € 5.95 shipping costs
Order up to 62 kg, or 36 bottles: 11.90 € shipping costs
Orders up to 93 kg or 54 bottles: € 17.85 shipping costs
Fresh products are sent in special cool packaging (only within Germany, no refrigerated shipping abroad):
If your order contains products that require refrigeration, we will charge an additional € 5.50 per order for the refrigerated packaging.
DHL Packstation: Of course, you can also have your package sent to a Packstation of your choice.